Midlevel Provider (Nurse Practitioner or Physician Assistant) – CARES 360 Memphis

Location: Memphis, Tennessee
Employment Type: Full-Time
Compensation: $105,000–$128,000 annually
Reports To: Director of Clinical Operations
Clinical Supervision: Medical Director

As a Midlevel Provider at CARES 360 Memphis…

You'll play an important role in expanding access to HIV treatment, prevention, STI services, and sexual healthcare through the CARES 360 Memphis low-barrier clinic located at Friends For All.

In this role, you'll serve as an accessible entry point to care for individuals who may be newly diagnosed with HIV, looking to begin PrEP, seeking STI treatment, or reconnecting with HIV care. You'll provide timely clinical services, answer patient questions, initiate appropriate treatment, and help connect patients with ongoing care and supportive resources.

Unlike a traditional appointment-based clinic, this location incorporates walk-in access to help reduce delays and barriers to care. You'll work within established clinical protocols while collaborating with case management, prevention, behavioral health, pharmacy, phlebotomy, and other supportive services.

We're looking for a provider who is compassionate, clinically confident, adaptable, and collaborative. This is also a great opportunity for someone who enjoys taking initiative and wants to contribute ideas as the clinic continues to grow and expand its services.

What You'll Do:

HIV Treatment & Prevention

• Initiate antiretroviral therapy (ART) for individuals newly diagnosed with HIV
• Re-engage individuals who have fallen out of HIV care and help address barriers to treatment
• Provide bridge medications and appropriate follow-up until patients are successfully connected to ongoing care
• Initiate pre-exposure prophylaxis (PrEP) for eligible patients
• Provide post-exposure prophylaxis (PEP) services
• Educate patients on HIV treatment, prevention, medication adherence, and available resources

Sexual Health & Clinical Care

• Provide STI screening, diagnosis, and treatment
• Provide DoxyPEP when clinically appropriate
• Order and review laboratory testing and communicate results to patients
• Provide appropriate short-term follow-up based on individual patient needs
• Use established clinical protocols and sound clinical judgment to provide evidence-based care
• Maintain accurate and timely documentation within the electronic medical record

Patient Access & Care Coordination

• Serve as an accessible clinical entry point for individuals seeking HIV treatment, prevention, and sexual health services
• Help patients navigate new diagnoses and understand available treatment and prevention options
• Coordinate referrals and transitions to ongoing care with the CARES 360 Memphis clinical team
• Work closely with case managers and prevention staff to reduce barriers and help patients successfully connect with needed services
• Provide culturally responsive, trauma-informed, and affirming care

Collaboration & Program Development

• Collaborate with case management, prevention staff, behavioral health, pharmacy, phlebotomy, front-desk staff, and other community partners
• Work closely with the Medical Director and clinical leadership to provide coordinated patient care
• Participate in quality improvement efforts and the continued development of the low-barrier clinic model
• Identify opportunities to improve workflows, referral processes, rapid-treatment pathways, and the overall patient experience
• Take initiative in recommending solutions and improvements as services continue to grow

Qualifications

• Current Nurse Practitioner or Physician Assistant licensure in Tennessee, or ability to obtain appropriate Tennessee licensure prior to hire
• DEA registration and appropriate prescriptive authority required prior to hire
• Strong clinical judgment and ability to work independently within scope of practice
• Excellent interpersonal, communication, and patient-engagement skills
• Ability to provide compassionate, culturally responsive, trauma-informed, and affirming care
• Ability to adapt to patient needs within a walk-in clinical environment
• Strong collaboration and teamwork skills
• Ability to maintain accurate and timely clinical documentation
• Ability to take initiative while working effectively within established clinical protocols

Preferred Qualifications

• Previous experience providing HIV treatment and/or prevention services
• Experience with PrEP, PEP, ART, STI treatment, or sexual healthcare
• AAHIVM credentialing
• Experience in public health, sexual health, women's health, infectious disease, community health, or another related clinical setting
• Experience working with underserved or historically marginalized populations
• Experience working as part of a multidisciplinary healthcare team
• Interest in contributing to the development and growth of an expanding clinical program

Candidates who do not have extensive HIV-specific experience but bring relevant clinical experience and a strong interest in developing expertise in HIV treatment and prevention are encouraged to apply. Established clinical protocols are in place, and Nashville CARES supports continued professional development and education.

Schedule & Work Environment

• Full-time, onsite position at Friends For All, located at 1548 Poplar Avenue in Memphis
• Monday–Friday schedule
• No weekend or on-call requirements
• Walk-in access model designed to provide timely treatment and prevention services
• Collaborative environment with access to clinical and supportive-service teams
• Opportunity to contribute to the continued development and expansion of the CARES 360 low-barrier clinic model

Benefits

• Health insurance with employer-paid premium
• Dental and Vision coverage
• Over five weeks of PTO in the first year
• 12+ paid holidays annually
• Employee Assistance Program
• Short and Long-Term Disability
• 403(b) Retirement Savings Plan
• Continuing Medical Education and professional development support
• Support for professional memberships and conference attendance
• Opportunities for continued HIV-focused education and professional growth

You Might Be a Great Fit If You…

• Are passionate about improving access to HIV treatment, prevention, and sexual healthcare
• Enjoy providing direct patient care and helping individuals take the next step in their healthcare journey
• Are comfortable working in a flexible clinical environment where patient needs may vary throughout the day
• Have strong clinical judgment and can work independently within established protocols
• Enjoy collaborating with case management, behavioral health, pharmacy, prevention, and other healthcare professionals
• Communicate comfortably and compassionately with people from diverse backgrounds
• Are comfortable helping patients transition from an initial visit into ongoing care
• Take initiative and enjoy identifying ways to improve patient care and clinical processes
• Are adaptable, dependable, and comfortable contributing to a growing program
• Want to use your clinical experience to make a meaningful impact in the Memphis community

Why Consider Nashville CARES?

Nashville CARES is committed to ending the HIV epidemic in Tennessee. Through CARES 360, we provide HIV treatment, prevention services, sexual healthcare, and supportive resources designed to help individuals access high-quality, compassionate care.

The CARES 360 Memphis low-barrier clinic at Friends For All is designed to make accessing care easier. By connecting individuals with a provider at the point they seek services, we can help reduce delays between testing, diagnosis, prevention, treatment, and ongoing care.

We believe meaningful nonprofit healthcare work can be deeply rewarding, but it is rarely easy. We are looking for providers who care deeply about their patients, work well as part of a multidisciplinary team, and are willing to take initiative to help people access the care and resources they need.

Equal Opportunity Employer

We are committed to fostering an inclusive workplace where individuals from all backgrounds are valued and supported. Employment decisions are based on qualifications, experience, and organizational needs, without regard to any legally protected status.